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Multi-Cloud Observability - Components, Challenges & Best Practices
What Is Multi-Cloud Observability? #
Multi-cloud observability is the practice of monitoring and analyzing data from services across multiple public and private cloud environments to provide a single, unified view of performance, health, and security. It goes beyond basic monitoring by using metrics, logs, and traces to offer a holistic understanding of how distributed applications are functioning, which helps teams quickly detect, diagnose, and resolve issues across different clouds.
Key aspects of multi-cloud observability: #
- Unified view: It provides a single pane of glass to see how applications and infrastructure are performing across different cloud providers, such as AWS, Azure, or Google Cloud.
- Holistic data analysis: It involves collecting and analyzing telemetry data, including logs, metrics, and traces, from all cloud environments to understand the internal state of the entire system.
- Proactive issue resolution: It allows for faster detection and resolution of problems by providing a full picture of what's happening, rather than having to search for clues when something goes wrong.
Why it's important:
Complexity: Modern applications are often distributed across multiple clouds, making it difficult to troubleshoot issues without a unified view.
Performance optimization: It helps identify performance bottlenecks and optimize cloud-native applications by providing deep insights into their behavior.
Cost and security: It allows organizations to monitor the performance, cost, and security of their entire multi-cloud infrastructure in one place.
Reduced burden: Implementing centralized observability tools can reduce the IT burden while improving performance, uptime, and security.
This is part of a series of articles about [cloud observability[/learning-center/cloud-observability]
In this article:
Why Multi-Cloud Observability Matters for Modern Enterprises #
In modern enterprise environments, applications are rarely confined to a single cloud. Businesses distribute workloads across multiple providers for reasons like cost optimization, redundancy, regulatory compliance, or access to specialized services. Multi-cloud observability is essential for maintaining control and visibility across these complex, hybrid infrastructures.
Key reasons it matters include:
- Unified performance visibility: It provides a single view into application performance across all cloud environments, eliminating blind spots caused by vendor-specific tools.
- Faster incident detection and resolution: Centralized observability shortens the time to detect and resolve issues by correlating signals across systems.
- Improved resource optimization: Insights from observability help teams identify underutilized resources or performance bottlenecks, enabling better allocation and cost savings.
- Enhanced security and compliance: By tracking logs and events across clouds, organizations can detect anomalies and enforce security policies consistently.
- Vendor independence: With observability decoupled from individual platforms, enterprises retain flexibility to shift or scale workloads without losing visibility or control.
- Operational scalability: It enables consistent monitoring practices and automation across diverse teams and environments.
Core Components of a Multi-Cloud Observability Strategy #
Asset and Dependency Discovery #
A foundational aspect of multi-cloud observability is automated asset and dependency discovery. This involves continuously identifying cloud resources, services, and their interconnections, including compute instances, storage, networking components, and application layers, across all providers. Discovery helps maintain an accurate inventory, detect unauthorized resources, and understand how applications interact within and between clouds.
Accurate dependency mapping is vital for incident response, impact analysis, and root cause determination. It allows organizations to visualize application flows, identify critical paths, and understand how failures may propagate. Automated discovery is best achieved using APIs, cloud-native tags, network traffic analysis, and integration with orchestration tools.
Data Standardisation / Normalization #
Data standardisation or normalization is crucial for integrating telemetry from divergent clouds. This process involves transforming logs, metrics, and traces from provider-specific formats into a consistent schema, using common time references, naming conventions, and metric definitions. With standardized data, organizations can correlate events and performance indicators across environments and produce reliable analytics for decision-making.
Normalization enables effective alerting, reporting, and automated response by ensuring all data is interpreted in a uniform way. It also makes it easier to apply organization-wide policies, automate incident workflows, and avoid the pitfalls of non-comparable or conflicting metrics. Toolchains that support open data models and schema transformations, such as OpenTelemetry or cloud-agnostic pipelines, are essential for this core component.
Centralized Data Aggregation and Correlation #
Centralized aggregation and correlation of observability data allow teams to bring together telemetry from all clouds into a single platform or data lake. This approach enables cross-cloud analysis, unified search, and comprehensive incident investigations. Aggregating data centrally also supports organization-wide BI, security analytics, and compliance monitoring that might otherwise be fragmented.
Effective correlation hinges on linking related events, traces, and metrics across services and environments. This process provides holistic insight into how incidents develop, how workloads interact, and enables automated detection of anomalies that span multiple clouds.
Distributed Tracing and Service Topology #
Distributed tracing offers granular visibility into the flow of requests as they traverse services and clouds. Multi-cloud observability strategies must implement tracing at every interaction, capturing context such as latency, errors, and inter-service dependencies. This end-to-end insight is critical for diagnosing performance bottlenecks, understanding cross-cloud interactions, and ensuring reliable user experiences.
Comprehensive service topology mapping, generated from tracing data, reveals all dependencies and relationships among microservices, platforms, and supporting infrastructure. This visual map helps teams quickly locate failure points, optimize service designs, and assess the impact of changes.
Unified Dashboards, Alerts, Analytics #
Unified dashboards consolidate visualizations and analytics for metrics, logs, traces, and business KPIs from across clouds. With a central console, teams gain a holistic view of service health, performance, security posture, and costs. Consistent visualization improves situational awareness, simplifies cross-cloud troubleshooting, and helps non-technical stakeholders access real-time operational intelligence.
Integrated alerting ensures teams respond to incidents based on organization-wide SLAs and thresholds, regardless of the cloud provider or environment. Advanced analytics, including anomaly detection, forecasting, and trend analysis, help identify emerging problems and support strategic decision-making.
Security and Compliance Observability #
Security observability requires continuous visibility into vulnerabilities, threats, access control violations, and compliance status across multiple clouds. This includes collecting security logs, audit trails, and configuration changes in an integrated manner for rapid anomaly detection and forensic investigations. Consistent monitoring supports proactive risk management and helps organizations meet industry and government regulations with minimal manual effort.
Monitoring for compliance is especially critical in sectors with stringent requirements, such as finance or healthcare. Automated compliance checks validate cloud resource configurations, usage policies, and data handling practices against mandates like GDPR, HIPAA, or PCI-DSS.
Challenges in Achieving Multi-Cloud Observability #
Tool Fragmentation and Data Silos #
Organizations operating in a multi-cloud landscape often rely on native tools from each cloud provider, alongside third-party monitoring solutions. This results in fragmented visibility, with logs, metrics, and traces scattered across disparate systems. Disconnected tools can make it difficult to correlate incidents or understand root causes, increasing the time it takes to resolve issues.
Additionally, these isolated monitoring systems contribute to data silos, where important operational insights reside in different formats and storage locations. Data silos hinder cross-team collaboration and make holistic analysis nearly impossible. Without a unified approach, teams lack the context needed to make informed decisions.
No Unified View #
One of the most significant challenges in multi-cloud observability is the absence of a single, consolidated view of the entire environment. Teams must often switch between interfaces, dashboards, and alert systems to piece together what is happening across their workloads. This lack of integration creates blind spots and increases the operational burden for IT and DevOps teams tasked with managing uptime and performance.
Without a unified perspective, detecting patterns, predicting failures, and performing accurate impact analysis become much more difficult. The inability to establish a comprehensive understanding across clouds directly impacts mean time to detect (MTTD) and mean time to resolution (MTTR) of incidents.
Inconsistent Data #
Data collected from multiple clouds tends to have significant variations due to differences in native metric definitions, logging structures, time zones, and naming conventions. These inconsistencies complicate efforts to normalize, compare, and interpret the data, leading to inaccuracies in performance analysis, alerting, and automation workflows. Teams often spend valuable time mapping or transforming datasets before they can derive any meaningful insights.
Inconsistent data can cause automated systems, like alerting or remediation workflows, to trigger false positives or overlook actual issues. This lack of reliable context can result in unnecessary escalations and wasted operational effort.
Latency and Data Transfer Costs #
Monitoring multiple clouds introduces challenges related to the movement and processing of large volumes of telemetry data. Aggregate logs, metrics, or traces may need to traverse cloud boundaries, incurring additional transfer costs and increasing latency. This can delay critical insights or slow down incident response, especially when centralized analysis is required for distributed applications spanning several geographic regions or cloud providers.
High data transfer costs are a tangible overhead for organizations collecting and aggregating observability data at scale. To address this, organizations must carefully consider where data is collected, processed, and analyzed to strike a balance between timeliness of insight and operational costs.
Multi-Tenant Security and Access Control #
Securing telemetry data in a multi-cloud environment is inherently complex due to different access control models, authentication protocols, and encryption standards across providers. Sensitive observability data, if not properly protected, could expose vulnerabilities, operational details, or sensitive user information. Ensuring that only authorized users access relevant data requires strong identity management and integration with each provider's security services.
In addition, regulatory requirements may dictate how monitoring data is stored, accessed, and retained, especially in environments supporting multiple business units or clients (multi-tenancy). Implementing consistent security policies and controls for observability data across clouds is critical for maintaining compliance and protecting organizational risk. Solving
Scalability #
Multi-cloud environments are often dynamic, with infrastructure and services scaling up or down based on demand. Observability systems must match this elasticity without degrading in performance or incurring prohibitive costs. Legacy or monolithic monitoring solutions may be unable to handle the pace of change, leading to gaps in coverage or degraded responsiveness as workloads scale.
Scalable observability requires architectures that support auto-discovery of new resources, dynamic scaling of data ingestion and processing, and the ability to maintain consistent query performance under varying loads. Organizations must also account for the increased telemetry volume as more services and clouds are brought under observation, ensuring their platforms can cost-effectively keep up with growth and changing business needs.
Best Practices for Multi-Cloud Observability Implementation #
Here are some of the ways that organizations can improve observability in multi-cloud environments.
1. Focus on Business-Relevant Metrics, Costs and Efficiency #
Rather than tracking every available metric, organizations should prioritize those directly tied to business objectives, such as transaction success rates, user experience, service-level adherence, and operational costs. This focus ensures that observability investments produce actionable insights that improve performance and control expenses.
To achieve this, collaborate closely with product and business teams to map telemetry sources to business processes and outcomes. Use advanced analytics to measure cost efficiency and allocate cloud spending based on usage and value generation. Continuously refine monitored metrics and KPIs as business needs evolve.
2. Standardize Telemetry Across Clouds #
Standardizing telemetry involves using consistent data collection agents, naming conventions, metrics, and log formats regardless of cloud provider. Open-source frameworks such as OpenTelemetry simplify this process by providing vendor-agnostic APIs and libraries for generating and exporting telemetry. Standardization reduces integration complexity and enables seamless correlation, alerting, and analytics across the entire multi-cloud environment.
By enforcing telemetry standards at the onset, organizations simplify onboarding of new services and clouds and minimize the risk of observability gaps. It also ensures that automation, machine learning, and compliance tools can operate effectively across disparate environments. Regularly audit and update standardization policies to incorporate evolving best practices and emerging technologies.
3. Correlate Performance, Security, and Cost Data #
Correlating data from performance, security, and cost monitoring systems delivers contextual insights that neither can provide in isolation. For example, correlating a network slowdown with a security event or a sudden spike in cloud costs with a deployment change can accelerate root cause analysis and enable proactive management. Integrating these data streams is essential for balancing security, efficiency, and user satisfaction in complex multi-cloud environments.
Centralizing and correlating data requires robust integration between observability platforms, security information and event management (SIEM) tools, and FinOps solutions. Use automated workflows to trigger investigations or remediations based on composite events that span multiple operational domains.
4. Automate Incident Detection and Remediation #
Automation accelerates detection, diagnosis, and resolution of incidents in multi-cloud environments. Machine learning-driven anomaly detection can surface performance or security issues before they impact users. Automated playbooks, integrated with cloud-native and third-party services, can carry out containment or remediation tasks, such as restarting failed components or adjusting resource allocations.
Building automated incident response pipelines requires clear definitions of normal versus abnormal behavior and robust integration with observability and orchestration platforms. Test automated workflows regularly to ensure reliability, accuracy, and compliance with organization policies.
5. Tooling Strategy and Avoiding Lock-In #
A sound tooling strategy is critical to prevent vendor lock-in and ensure long-term flexibility. Favor observability platforms that support open standards, modular integrations, and multi-cloud interoperability. This hedges against abrupt changes in cloud provider roadmaps, reduces switching costs, and allows organizations to leverage best-of-breed tools for specific needs.
Carefully assess each tool's portability, API compatibility, and ability to export data in common formats. Avoid relying heavily on proprietary features that may hinder migration or integration efforts down the line. Develop an ongoing review process for observability tooling to stay agile and responsive to shifts in technology and business strategy.
Related content: Read our guide to cloud observability tools (coming soon)
Multi-Cloud Observability with CloudQuery #
CloudQuery is the easiest way to get complete visibility of your cloud infrastructure, no matter how complex your setup or how many different cloud platforms you are using. By using CloudQuery Source Integrations to collect data from all of your platforms and sync them to the destination of your choice. Or, use the CloudQuery Platform and its built in reports to qiuickly get insight on your cloud infrastructure.